About the role

Company Description

Robbin is building AI-powered financial infrastructure for B2B trade. We connect large enterprises with small and medium-sized retailers through supply-chain financing solutions that drive sales and strengthen commercial relationships.

We structure credit strategically, balancing growth with risk discipline and a long-term perspective. Since launching operations in May 2024, we have built a solid base of anchor partners and continue to expand our presence in the business credit market.

Role Description

We are strengthening our collections and restructuring capabilities and are looking for a senior Collections Intelligence Specialist to own this function at Robbin.

Key responsibilities include:

• Develop restructuring proposals and lead negotiations with delinquent clients
• Design, manage, and continuously improve the company’s restructuring and collections policies
• Maintain rigorous oversight of collections cases, ensuring execution of the established policy, including consequence management such as credit bureau reporting, receivables locks, and legal action
• Design and lead data-driven collections campaigns, including audience planning, communication models, KPIs, and results analysis
• Develop and monitor tactical and performance indicators for the function, identifying opportunities for improvement
• Partner with internal teams, including Product, Technology, and Sales, to improve collections workflows and solutions
• Advance collections strategies and workflows through the intensive use of AI and automation

Qualifications

• Relevant experience in B2B collections and credit recovery
• Experience negotiating restructurings and structuring agreements with business clients
• Ability to build and manage collections policies and strategies, not merely execute them
• Familiarity with delinquent portfolio metrics such as roll rate, aging, curing rate, and recovery rate
• Strong analytical skills, with the autonomy and sense of urgency required to make decisions